Term and Conditions

1. User Access and Responsibilities

By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations.

1.1 Account Creation

To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.2 Prohibited Activities

You agree not to engage in any activity that disrupts or interferes with the operation of the website, including but not limited to hacking, data mining, or spreading malware.

2. Product and Service Description

We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions, colors, or other content on the site are accurate, complete, reliable, current, or error-free.

2.1 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

2.2 Pricing

Prices are subject to change without notice. We are not responsible for typographical errors regarding price or any other matter.

3. Order and Payment Terms

By placing an order, you agree to pay the specified price for the product(s) and any applicable shipping fees.

3.1 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Payment is processed at the time of order placement.

3.2 Order Confirmation

You will receive an order confirmation email once your payment is processed. This email will include your order number and details.

3.3 Shipping

Orders are processed within 1-2 business days. Standard shipping via DHL or FedEx takes 10-15 business days, while free shipping via EMS takes 15-25 business days for orders over £50.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 15 days of receipt.

4.1 Eligibility

To be eligible for a return or exchange, the item must be unused, in its original packaging, and accompanied by proof of purchase. Certain items, such as swimwear, are non-returnable.

4.2 Return Process

Contact us at [email protected] within 15 days of receiving your order. We will provide return instructions, and you are responsible for return shipping costs unless the return is due to a defect or error on our part.

4.3 Refunds

Refunds are processed within 5-7 business days after we receive the returned item(s) and will be issued to the original payment method.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Outlet Seraph Dress Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

6. Limitation of Liability

Outlet Seraph Dress Store is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products. Our total liability for any claim related to your use of the site or products is limited to the amount you paid for the product(s).

7. Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from your use of the website or purchase of products will be resolved in the courts of the United Kingdom.

8. Contact Information

If you have any questions or need further assistance, please contact us at:

Outlet Seraph Dress Store
76 Crook St, Preston, GB PR8S 3CS
Email: [email protected]